Privacy Policy
Your trust matters. This policy explains what we collect, how we use it, how we protect it, and the choices you have.
Who We Are
Elevated Internet Group provides web design, hosting, security & uptime monitoring, and digital marketing services.
Scope of This Policy
- Websites and pages we operate (including forms and contact pages)
- Client portals, billing links, and online invoices
- Communications via email, phone, or live chat
If this page conflicts with a signed Master Services Agreement (MSA), Statement of Work (SOW), or Order Form, the signed document governs.
Information We Collect
Contact & Business Info
Name, email, phone, company, project details, billing address, messages submitted through forms or email.
Usage & Device Data
IP address, pages viewed, timestamps, browser/device info, and anonymized analytics (e.g., traffic and conversions).
Processor-Handled
Card/ACH details are processed by PCI-aware providers (e.g., Stripe/PayPal) via tokenization. We don’t store sensitive payment data on our servers.
How We Use Information
- To deliver services (projects, hosting, security, support)
- To communicate (onboarding, invoices, updates, notices)
- To maintain safety (fraud prevention, security monitoring)
- To improve our sites and services (analytics, debugging)
- To comply with legal obligations (tax, accounting, requests)
- Contract: to perform agreements with you
- Legitimate Interests: to run, secure, and grow our business
- Consent: for certain cookies/marketing where required
- Legal Obligation: compliance with the law
Cookies & Similar Technologies
We use necessary cookies for site functionality and optional analytics cookies to understand usage. You can control cookies via your browser settings. Where required, we present a cookie notice with choices.
| Category | Purpose | Examples |
|---|---|---|
| Essential | Security, form submission, session management | Session ID, CSRF token |
| Analytics | Measure traffic, performance, and errors | Page views, referral source, event metrics |
| Functional | Remember preferences | Language, saved inputs |
Sharing, Retention & Security
Service Providers Only
We share information with trusted vendors (e.g., hosting, analytics, payment processing) under confidentiality and data-protection terms. We don’t sell personal data.
Keep Only as Needed
We retain data for as long as necessary to provide services and meet legal/financial obligations, then delete or anonymize it according to our schedules.
Defense-in-Depth
Access controls, encryption in transit, hardened hosting, regular updates, and monitoring to help safeguard personal information.
Your Privacy Choices & Rights
Access, Correct, Delete
You may request access to, correction of, or deletion of your personal information. We’ll verify your identity before acting on a request.
Opt-Outs & Preferences
Where applicable, you can opt out of certain cookies/analytics and marketing messages. For browser-level controls, adjust your cookie settings.
Residents of certain regions (e.g., EEA/UK under GDPR; CA under CCPA/CPRA) may have additional rights, which we honor where applicable.
How to Reach Us
Use our contact form or email support@elevatedinternetgroup.com for privacy requests or questions.
Changes to This Policy
We may update this page to reflect changes in our practices or legal requirements. We’ll adjust the date below when updated.
Children’s Privacy
Our services aren’t directed to children under 13, and we don’t knowingly collect personal information from them.
Last updated: October 12, 2025.
Privacy — FAQs
Do you sell my personal information?
No. We do not sell personal data. We share information only with trusted service providers to operate our business.
What analytics do you use?
We use privacy-aware analytics to understand traffic and performance. Data is aggregated and helps improve our site and services.
How do you secure payment information?
Payments are processed by PCI-aware providers (e.g., Stripe/PayPal) using tokenization and encryption. We don’t store sensitive card data on our servers.
Can I request deletion of my data?
Yes. Contact us through the contact form or email support@elevatedinternetgroup.com. We’ll verify your identity and process the request where applicable.
How long do you keep my data?
We retain data only as long as necessary to provide services and meet legal/financial obligations, then delete or anonymize it.
How can I manage cookies?
Use your browser’s cookie settings to block or delete cookies. Where required, we display a cookie banner to capture your preferences.
Have a privacy question or request?
We’ll respond promptly with clear next steps.
